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Accessibility Statement

This accessibility statement applies to the website for the Teen Health service. 

This website is run by Leicestershire County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts using browser or device settings 
  • zoom in up to 400% without the text spilling off the screen 
  • navigate most of the website using a keyboard or speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is 

We know some parts of this website are not fully accessible: 

  • you cannot modify the line height or spacing of text 

Feedback and contact information 

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Teen Health at 

We’ll consider your request and get back to you within 10 working days. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about this website’s accessibility 

Leicestershire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1  AA standard.

Non-accessible content 

Non-compliance with 2.2 accessibility regulations 

  • you cannot modify the line height or spacing of text  which fails 1.4.12 of the WCAG 2.2 AA success criteria. We do not have plans to fix this problem.

Preparation of this accessibility statement 

This statement was prepared on 7 August 2023. It was last reviewed on 16 January 2024. 

This website was last tested on 7 August 2023. 

The test was carried out by Leicestershire County Council using the Chrome Lighthouse accessibility tools. A further audit of the website was carried out by Feel Created to the WCAG 2.2 AA standard. 

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